CONTACT US

CONTACT US

LIFE THREATENING EMERGENCIES

For emergencies where life is at risk, call Triple Zero (000) immediately!

HOW TO REACH US

For emergency assistance from the SES, call 132 500. Lilydale SES Rescue will be dispatched to you if you fall within our response area, as per normal procedure. Should you fall outside of our response area, the most appropriate unit will be dispatched accordingly. For non-urgent assistance from Lilydale SES directly, use the contact form.

HOW TO REACH US

Do NOT use this form to report incidents. Call 132 500.




    STORM AND FLOOD

    WHAT WE DO

    • Car Crashes where a person is trapped or MAY be Trapped – call 000 ask for Ambulance – We are automatically advised if you state the person is Trapped or May be Trapped

    • Situations where a person is trapped by machinery, equipment or other situation (fingers in plug hole, stuck on a roof)

    • Assist Police with searches for missing persons or at crime scenes

    • Temporary Repairs and Shoring of buildings damaged by collision with vehicles or earthquake or landslip

    • Trees which have fallen ON Structures (House/Carport/Garage/Cars in driveways

    • Trees which have fallen and limit access to your property such as on driveways

    • Building Damage from Storms (roof tiles blown off by wind or occasionally by fire at the request of Fire Service

    • Flooding of houses or structures. We do NOT pump out back yards when it rains.

    WHAT WE DON’T DO

    • Trees down in your yard with no damage to property – Call a gardening contractor

    • Trees that MAY fall. We do NOT cut trees DOWN that may fall. If you have a dangerous tree call Yarra Ranges Council 1300 368 333 or a Contractor.

    • Trees on power lines – Call Ausnet Services on 131179

    • Power lines that are down – Call Ausnet Services on 131179

    • Trees down on roads/footpaths/bike tracks or walking tracks – Call Yarra Ranges Council 1300 368 333  or VicRoads 131170 if on a Highway

    • Lost Pets

    • Advice on Dangerous Trees – Call Yarra Ranges Council 1300 368 333 

    • Vehicles bogged in inaccessible terrain. We will come and get YOU out. We will not unbog or tow your vehicle!!!!